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Author Topic: Bought but won't activate  (Read 202 times)

dsenter

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Bought but won't activate
« on: January 23, 2016, 06:13:52 pm »
Hello,

I bought the Pen and Touch portion of this application but can't seem to activate the program. When I select activate/upgrade and select the "Activate by Store App" it continues to say waiting. I've already purchased it, how do I prove this?

Thank you!

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justice

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Re: Bought but won't activate
« Reply #1 on: January 26, 2016, 11:12:54 am »
Hi Dsenter,

I know we talked via email, but for those who may have this same bug. The solution is to close the windows and the activation should have completed even though the process shows as "waiting".