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Bugs / Using purchased version, but getting trial error?

« Last post by ianm on February 23, 2019, 01:45:32 am »

I have a paid version of Tablet pro, but whenever it starts up (on reboot), i get an error implying I am still using free...
What is wrong?

Here is the error I see on reboot.
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I believe this shows it knows I am licensed (all features).
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Surface Pro 2 - all features confirmed working / Re: What tablets are currently working

« Last post by RockNBurn on February 19, 2019, 11:39:32 pm »

Hi, I've tried on my surface pro 1 (old, I know) but it seems that the settings screen takes a while to open, and I cannot move that window. Also, I cannot use it on ZBrush, the shortcut windows does not appear.

Install questions / Duet plus Tablet Pro plus Artistpad

« Last post by MrMint1982 on February 03, 2019, 07:32:56 am »

I've been trying to make this work for hours. Unfortunately I have the problem that the keys cannot be operated with the fingers. At most they react with the pen. But this is very unreliable. So my question is, does the whole thing even work with the configuration? In Zbrush, for example, the Shift key must often be used in combination with the pen. And above all at the same time. I would be very happy about any advice!!!

How do I???? / Re-Install on new device - License Code

« Last post by Gazzaroonii on January 12, 2019, 09:24:57 pm »

I have purchased Table Pro but had to replace my surface device and I am now rebuilding the new device.

When I get to the activation point, it asks me to put in my license code but the original mail does not have my License Code.

If I try to do this via the Windows Store, then it asks me to pay again. Seems no records are recorded.

Suggestions?

Surface Pro 4/Surface Book Confirmed working / Re: Pen Tool Not Working

« Last post by Spoopboy on December 15, 2018, 01:25:56 pm »

My pen tool also is not working. It won't even run just an error message and I already paid! Windows is not in s mode. It says that it cannot stop a previous script an then just shuts down...

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Surface Pro 4/Surface Book Confirmed working / Pen Tool Not Working

« Last post by Taylor on November 29, 2018, 04:17:35 am »

Please help! My pen tool doesn't look the same as yours does in the video and nothing working in it.

Bugs / Tool gimps GIMP

« Last post by BobbyT on November 25, 2018, 01:31:58 am »

Tools cannot be changed once the artist pad is activated. Tools can be changed once following activation and then lock until tablet pro is closed. This occurs with all activation of any tablet pro module.

A minor feature request...allow users to create custom tools more easily. Having to discover that if you want a small 1:1 artist pad you need to use the float device and delete all buttons and set it up from scratch is not cool. I would like to be able to create tools of a given size or to be able to resize a tool on screen once it is deployed to maximise the use of 'dead space' on the GIMP interface (lower right side using default configuration).

This thing has a lot of potential but it has a long way to go before I'm willing to drop any coin on it. The aforementioned bug renders the app unusable in GIMP use-cases

How do I???? / Change default pad

« Last post by Gamerpad on November 17, 2018, 04:58:39 pm »

Hi guys,

I performed a custom install so that I don't have the taskbar icon but have the desktop shortcut instead. When launching using the desktop shortcut it just opens the generic touchpad plus left and right clickers. I only ever use the gamepad, is there a way I can change this so that the gamepad is launched instead? I've had a look in the settings application but couldn't see anything obvious. Thanks!

General Discussion / Re: Artist pad, buttons not behaving as expected

« Last post by ironNoise on October 01, 2018, 08:30:23 am »

I have problems with the buttons locking up ALL THE TIME, too.
Especially the alt-key is annoying but it simply locks up (if you pay attention to how it behaves when it is not working is simply that it doesn't register being pressed at all, simple as that)
In my opinion it is just programmed lously because if you have 2 buttons for the same function ( ALT-key for example) when the first button stops working the second one would still work.
So it has nothing to do with the system or hardware or anything else just that the program itself blocks the button from working correctly (does not register being pressed).
reloading the artistPad helps here, too. So i put a button for reloading it on the artistPad, unfortunately that button locks up from time to time, too. And so that still does not really help.
TabletPro tho actually nice is like it is now just annyoing to work with and i can not recommend anyone to buy it like that.
Especially when you consider that the devs haven't posted anything in this forum for months now.
For me it is useless like that. Every time i try it again i give up frustrated.

I wonder is there anyone out there for whom the buttons never lock up?
I have an lenovo yoga 730, and it happens all the time.
I can't work for a minute without being interrupted by non-working buttons.

Bugs / Is tabletPro still in development? the devs do not seem to care about this forum

« Last post by ironNoise on September 30, 2018, 06:35:24 am »

How do i get a refund for the artistPad i bought yesterday? because it is too buggy for actually using it, the buttons choke all the time. I just bought the programm because in the list (where it compares all the features) it stated that the artistPad would allow for rapid button use (which i suspected to be the culprit why it chokes all the time) but buying it did not help. I can't recommend a product that is that kind of buggy, it is horribly frustrating, tho without those bugs it would be really a nice tool.
It is not a hardware/ system problem as most other buttons (with the same mechanic) still work. for example that "alt" button i created stops working after a while while the alt+shift button and others still work. so i can't imagine it is a bug outside of the program itself. i need to toggle the artistPad then on/off to make it work again or
otherwise to make it work again i can hit buttons wildly and maybe lift the pen from the screen ( but not really with a specific strategy) and it would work for some clicks again. But all in all it really looks like a bug in tabletPro itself as most other buttons still work, and if it would be an external problem i would think that none of the buttons (that use the same mechanic) should work.

Anyway this forum has no comments from the devs for month now (as far as i saw), which looks like the product is discontinued.