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How do I???? / Re-Install on new device - License Code

« Last post by Gazzaroonii on January 12, 2019, 09:24:57 pm »

I have purchased Table Pro but had to replace my surface device and I am now rebuilding the new device.

When I get to the activation point, it asks me to put in my license code but the original mail does not have my License Code.

If I try to do this via the Windows Store, then it asks me to pay again. Seems no records are recorded.

Suggestions?

Surface Pro 4/Surface Book Confirmed working / Re: Pen Tool Not Working

« Last post by Spoopboy on December 15, 2018, 01:25:56 pm »

My pen tool also is not working. It won't even run just an error message and I already paid! Windows is not in s mode. It says that it cannot stop a previous script an then just shuts down...

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Surface Pro 4/Surface Book Confirmed working / Pen Tool Not Working

« Last post by Taylor on November 29, 2018, 04:17:35 am »

Please help! My pen tool doesn't look the same as yours does in the video and nothing working in it.

Bugs / Tool gimps GIMP

« Last post by BobbyT on November 25, 2018, 01:31:58 am »

Tools cannot be changed once the artist pad is activated. Tools can be changed once following activation and then lock until tablet pro is closed. This occurs with all activation of any tablet pro module.

A minor feature request...allow users to create custom tools more easily. Having to discover that if you want a small 1:1 artist pad you need to use the float device and delete all buttons and set it up from scratch is not cool. I would like to be able to create tools of a given size or to be able to resize a tool on screen once it is deployed to maximise the use of 'dead space' on the GIMP interface (lower right side using default configuration).

This thing has a lot of potential but it has a long way to go before I'm willing to drop any coin on it. The aforementioned bug renders the app unusable in GIMP use-cases

How do I???? / Change default pad

« Last post by Gamerpad on November 17, 2018, 04:58:39 pm »

Hi guys,

I performed a custom install so that I don't have the taskbar icon but have the desktop shortcut instead. When launching using the desktop shortcut it just opens the generic touchpad plus left and right clickers. I only ever use the gamepad, is there a way I can change this so that the gamepad is launched instead? I've had a look in the settings application but couldn't see anything obvious. Thanks!

General Discussion / Re: Artist pad, buttons not behaving as expected

« Last post by ironNoise on October 01, 2018, 08:30:23 am »

I have problems with the buttons locking up ALL THE TIME, too.
Especially the alt-key is annoying but it simply locks up (if you pay attention to how it behaves when it is not working is simply that it doesn't register being pressed at all, simple as that)
In my opinion it is just programmed lously because if you have 2 buttons for the same function ( ALT-key for example) when the first button stops working the second one would still work.
So it has nothing to do with the system or hardware or anything else just that the program itself blocks the button from working correctly (does not register being pressed).
reloading the artistPad helps here, too. So i put a button for reloading it on the artistPad, unfortunately that button locks up from time to time, too. And so that still does not really help.
TabletPro tho actually nice is like it is now just annyoing to work with and i can not recommend anyone to buy it like that.
Especially when you consider that the devs haven't posted anything in this forum for months now.
For me it is useless like that. Every time i try it again i give up frustrated.

I wonder is there anyone out there for whom the buttons never lock up?
I have an lenovo yoga 730, and it happens all the time.
I can't work for a minute without being interrupted by non-working buttons.

Bugs / Is tabletPro still in development? the devs do not seem to care about this forum

« Last post by ironNoise on September 30, 2018, 06:35:24 am »

How do i get a refund for the artistPad i bought yesterday? because it is too buggy for actually using it, the buttons choke all the time. I just bought the programm because in the list (where it compares all the features) it stated that the artistPad would allow for rapid button use (which i suspected to be the culprit why it chokes all the time) but buying it did not help. I can't recommend a product that is that kind of buggy, it is horribly frustrating, tho without those bugs it would be really a nice tool.
It is not a hardware/ system problem as most other buttons (with the same mechanic) still work. for example that "alt" button i created stops working after a while while the alt+shift button and others still work. so i can't imagine it is a bug outside of the program itself. i need to toggle the artistPad then on/off to make it work again or
otherwise to make it work again i can hit buttons wildly and maybe lift the pen from the screen ( but not really with a specific strategy) and it would work for some clicks again. But all in all it really looks like a bug in tabletPro itself as most other buttons still work, and if it would be an external problem i would think that none of the buttons (that use the same mechanic) should work.

Anyway this forum has no comments from the devs for month now (as far as i saw), which looks like the product is discontinued.

General Discussion / Artist pad, buttons not behaving as expected

« Last post by Passero on September 07, 2018, 02:23:30 am »

I'm looking to use tablet pro mainly for photoshop so when I load the default photoshop CC setting, I notice some of the buttons don't work as the shortcuts are not matching.
For example the "Brushes" and "Color" button are mapped to F3 and F6 but the default photoshop shortcuts aren't configured for that. It's easy to just add those shortcuts to PS so that's not a big issue.

The bigger issue is that when I try to configure the artist pad buttons. For example I want to map smaller and larger brush shortcuts to a button. That is the [ and ] key however when I configure them in the layout editor, the key is ([ which sends ( t o PS instead of [. Using Shift+([ doesn't work in PS.
I know I can use the default frame where I can drag to change the size but I rather have the control of larger and smaller brush

Another thing that doesn't seem to work properly is the Alt key for the eye dropper. I can't seem to make it behave in a consistent way. When I press the Alt button on the pad and hit a color, sometimes it selects the color but most of the time it just draws instead of selecting. I tried holding the button on the pad or be quick (within a second) but can't seem to get a consistent behavior out of it.

I am using it on a Surface Pro 4

General Discussion / Is there a way to add a button onto the Artist Pad to change to a different specific Layout?

« Last post by Phazer on August 13, 2018, 11:12:16 am »

1. I've looked through the Artist Pad button options in the Tablet Pro Manager: Layout Editor, and I was able to add a function to one of the touch buttons on my Artist Pad to change from Large Artist Pad, to medium, to small, but, there are no single button options to change to completely new specified Layout. I did find an option in the Tablet Pro Settings for the Float/Side mode to use a finger(s) gesture to swap layouts but I'd rather just have a single button to press to change from one layout to another

2.(Bonus) Nor is there an option to make a custom size ArtistPad to make the Large Artist Pad larger, or the medium size larger without switching to a different Pad. What if I want 3 Large Pads for a single layout? (For Example)

3. (Bonus Bonus) The only way to switch to Float/Side is by opening the menu and choosing from the list, rather than a single button on the Pad...

I think that about covers it... $:-\$

Bugs / artist pad doesnt work correctly

« Last post by sprawa on July 26, 2018, 07:44:32 am »

Hello. I bought tablet pro with artist pad few days ago but it doesnt work how it should be. i do have artist pad on my left, i can press those buttons but the only thing that can work properly is to highlight something or open some window for example "preset" in zbrush or something. What doesnt work is when i hold shift , alt , or control and i want to scroll in zbrush or drag and copy in affinity it just doesnt work at all. It works of course when i attach my keyboard (i use SP3). But this buttons in artist pad doesnt seems to want to cooperate together when i touch something at the same time in the screen.
So buttons like "undo" works perfectly cuz it can be clicked once and it works.
But buttons like ctrl (hold) in affinity designer (and all programs) and drag and copy doesnt work at all.
Is there a solution ?