Hi Charnj,
I know we talked in email. For anyone having this problem make sure you have artist pad mode selected. If you build a layout on the "side" mode the palm rejection won't work correctly and there can be various other problems. The layout can be "missing" if the size of the artist pad is not selected as the same size as the one built in the editor.
You may also not find the artist pad if you are using version 1 of the software. In that case proceed to
www.tabletpro.net and sign up for the beta group.